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Support
Real humans, one business day or less.
Contact us
Email hello@receptionists.io with what you were doing, what you expected, and what happened instead — screenshots help. We answer every message within one business day; urgent issues affecting live call answering are prioritised the same day.
Customers on the Enterprise plan can also reach their dedicated account manager directly.
Guides & answers
HubSpot Setup Guide
Connect your AI receptionist to HubSpot: install, configure, and see what syncs.
Pricing & plans
What each plan includes, per-minute rates, and which features need Professional.
Privacy Policy
What we collect, how call data is handled, and your choices.
HIPAA Compliance
How we handle protected health information for medical practices.
Before you write in
- Calls not being answered? Check the agent is active and its phone number shows as connected under Numbers.
- Integration not syncing? Open Integrations and confirm the provider card still shows Connected — tokens can be revoked from the provider's side.
- Billing questions? Your invoices and plan are under Settings → Billing; include the workspace email when you write in.